Going back to Comment Sold✨📱

Here are some FAQS about our transition back to Comment Sold!

We have been working hard on going back to COMMENT SOLD! While we have had a few hiccups, we are well underway.

(If you still have issues after reading all of this please email our support team at hello@emeraldivy.shop)

Here is what you need to know:

✨APP LINKS  

✨LIVES  You will be able to view all lives in the app. You will also be able to shop and watch replays.

✨REWARDS & CREDITS  If you had existing Points & Rewards it has been now been transferred to the COMMENT SOLD app and will now be STORE CREDIT. *NOTE: You must login with the SAME EMAIL that you used on our previous app. 

✨TROUBLESHOOTING Having trouble logging into rewards or seeing your store credit? Click the link below that applies to you and we will walk you through it step by step! XO

NEW Customers CLICK HERE

EXISTING Customers CLICK HERE

Please feel free to post a comment with any questions or comments you may have! 

THANK YOU for your patience and your continued support of Emerald XO Ivy. We adore you and are so happy that you are with us!

XOXO,

Dee

Client Support Email:  hello@emeraldivy.shop