For merchandise returned within 30 days of the delivery date, a refund will be issued to the original form of payment at the original selling price. Without an original sales receipt, merchandise qualifies for an exchange at the current selling price. Item(s) exchanged must be of equal or lesser value. We gladly accept unworn, unwashed or unaltered merchandise for return. All original tags must be attached and items must be returned in original packaging.
Please review the Everald + Ivy Return Policy - provided to you from our team during your email correspondence or on our website - before sending any merchandise back or be sure to contact our team with any questions to ensure prompt and efficient returns. ** THIS FORM MUST BE IN YOUR PACKAGE** Order #: __________________________
Full Name *Including your facebook name: ______________________________________
Shipping Address: _________________________________________________________ _________________________________________________________
Postal Code: _______________________
Product Being Returned: ____________________________________________________
Reason for Return * Please circle one of the following for returns on clothing.
01 – Too Large
02- Too Small
03- Didn’t Wear Well
04- Defective/Damaged When Received
05- Disliked Styling
06- Changed Mind
07- Not As Expected
08- Ordered Multiple Sizes/Colors
NOTE: Please use a trackable and insured shipping method. Please mail your return to the following address, or Emerald & Ivy is not responsible for shipping fees or lost returns. Please obtain a tracking number for your records.
EMERALD + IVY ATTN: RETURNS DEPARTMENT 5115 Bell Rd. Suite B Glendale, AZ 85308 Order #: ____________